Virgin, experian and certain death 3
So finally, waaaay after the instant access that was promised, I get my credit report, and it says that Virgin Credit Cards report me as in default for over 5 months, (and I'm sooooo not, as they themselves have now agreed).
Now in January, someone (we can't give names) promises to correct the record, as this is very serious and of course a criminal libel.
And as of yesterday, nothing had happened. So I ring Virgin again, and I'm on the phone to various drones for over an hour, and in the end, " a manager will definetly call me back today"
You can guess the rest.
So after trying to make myself understood for about 10 months with their call centre and utterly failing, it looks like I might need to sue them, to get them to pay attention !!
What an absolute fucking ball buster and waste of time and money !!!!
posted by Stussy88 @ 1:35 PM
2 comments
2 Comments:
What a fucking Pain. In. The. Ass.
It's outstanding when it falls on us to clean up the messes other people make... because if we don't, it messes up our lives!
I hope that gets cleared up soon, without you having to waste more of your valuable time on it.
What an unbelievable mess- I'd be wanting compensation for your time and effort. You're going to see it through, but how many people would just let it roll over? How many would roll over because they didn't know how to sort it? (that'd be me).
Grrrrr.
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